Privacy policy

Kore (‘Kore Ideas Ltd’) is committed to protecting your privacy. Our privacy policy below explains how we use the personal data we collect from you when you use our website. This policy is reviewed and updated regularly therefore we would advise that you check this page from time to time to ensure you are aware of any changes.

What we collect

Kore collects the following data:

  • Personal Identification data: Full name, email address, organisation.

  • Technical data: internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

  • Usage Data: information about how you use our website, products and services.

  • Other information relevant to your participation in any activities administered by Kore

How we collect data

You directly provide Kore with the data we collect. We collect and process and data when you:

  • Register online or place an order for any of our services.

  • Complete a contact form, customer survey or provide feedback.

  • Correspond with us via email, telephone or teleconference.

  • Correspond with us in person.

  • Use or view our website via your browser’s cookies.

How we use your data

Kore collects your data so that we can:

  • Communicate with you and provide you with the services you need

  • Improve our products and services

  • Improve our website to meet customer needs

Your personal data will not be sold to any third parties. We will only share your information with third parties to fulfil our role and to administer our services. If further consent is required to pass your personal data to third parties, you may be contacted in order to give consent for this purpose. All information sharing is only done on the basis of it being necessary and to fulfil a legitimate business purpose.

Your personal data may also be shared if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or in order to enforce or apply our terms of use on this website and other agreements.

How we store your data

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate physical and electronic procedures to safeguard and secure the information we collect.

We will retain your personal data for no longer than is necessary and in any event no longer than one year from the date of last use. Your personal data will then be deleted.

Cookies

Cookies are small text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology. The data collected about you is statistical only and does not give us access to your computer. No identifying information will be shared about our visitors and how they made use of our site.

For further information, visit allaboutcookies.org

Kore uses cookies in a range of ways to improve your experience on our website including:

  • Understanding how you use our website

  • Identifying which device you use

  • Identifying popular areas of our website

We use the following cookies:

  • Functional cookies. These are cookies that are required for the operation of our websites. They include, for example, cookies that enable you, where provided, to log onto the secure area of our websites.

  • Analytical and performance cookies. These allow us to recognise and count the number of users and to see how the users move around our websites when they are using it. This helps us to improve the way our websites work, for example, by ensuring that users are finding what they are looking for easily.

You can choose to accept or decline cookies. Most browsers will be set to accept cookies but you prefer you can change your browser settings to decline cookies. By declining cookies however, you may limit your access to some areas of our website.

Your data protection rights

Kore would like to make sure you are fully aware of all of your data protection rights. Every user us entitle to the following:

  • The right to access - You have the right to request Kore for copies of your personal data. We may charge you a small fee for this service.

  • The right to rectification - You have the right to request that we correct any information you believe is inaccurate. You also have the right to request Kore to complete information you believe is incomplete.

  • The right to erasure - You have the right to request that we erase your personal data, under certain conditions.

  • The right to processing - You have the right to request that we restrict the processing of your personal data, under certain circumstances.

  • The right to object to processing - You have the right to object to us processing your personal data, under certain circumstances.

  • The right to data portability - You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain circumstances.

If you make a request, we have one month to respond to you.

Links to other websites

Our website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. We cannot be responsible for the protection and privacy of any information that you provide whilst visiting other sites.

Contact us

If you have any questions about this privacy policy, the data we hold on you, or you would like to exercise one of your data protection right please do not hesitate to contact us.