Strategy and governance.
Organisational strategy
Helping to define your organisation’s vision and mission, ensuring alignment with long-term objectives and creating a strategic roadmap for growth and impact.
Strategic & operational planning
Developing integrated plans that bridge strategy with day-to-day operations, ensuring that tactical execution aligns with overarching goals.
Programme development & management
Overseeing the development of complex programs, ensuring alignment with strategic goals, clear deliverables, and effective resource allocation.
Governance frameworks & structures
Creating governance systems that establish clear roles, accountability, and decision-making processes, ensuring compliance and transparency at all levels.
Narratives & key messaging
Crafting clear and well-defined narratives and messaging for global organizations, ensuring alignment with mission, values, strategy, and political objectives.
Change management
Supporting organisations through transformative changes, ensuring that leadership, culture, and operations are aligned for smooth transitions and lasting results.
Stakeholder engagement & alignment
Facilitating engagement strategies to align internal and external stakeholders around common goals, building strong, collaborative relationships.
Partnership brokerage & governance
Brokering and management of strategic partnerships, ensuring governance structures that foster collaboration and mutual benefit.
Monitoring & evaluation frameworks
Designing frameworks to track performance, assess outcomes, and provide actionable insights that inform decision-making and drive continuous improvement.
Performance metrics & impact assessment
Developing tailored metrics to measure performance and assess the social, economic, and environmental impact of your initiatives, ensuring alignment with strategic objectives.
Architecture and design.
Innovation & concept ideation
Leading the ideation process, helping organizations explore and validate new concepts that fuel innovation and drive competitive advantage.
Information architecture
Structuring your digital ecosystem with domain modeling, SEO strategies, and URL design, optimizing your information for findability and usability.
Taxonomy development
Developing ontologies and vocabularies that organize information coherently, improving searchability and enabling data-driven decision-making.
Service & experience design
Designing user-centered services that enhance customer experiences, streamlining interactions across digital and physical touchpoints.
Product & Interface design
Creating intuitive product interfaces that balance functionality and aesthetics, driving user engagement, inclusion and satisfaction.
UX/UI design
Designing digital experiences that are both accessible, visually appealing and user-friendly, ensuring seamless interaction and positive user engagement.
Design system development
Building scalable design systems that ensure consistency across all digital products, fostering brand integrity and efficiency in sustainable development.
Prototyping & proof of concepts
Creating prototypes and proofs-of-concept that allow you to test ideas, gather feedback, and refine solutions before full-scale implementation.
Software development
Delivering end-to-end software solutions that align with business objectives, utilizing agile methodologies to ensure efficient and effective execution.
Research and insight.
Business analysis
Analyzing your business processes and systems, identifying opportunities for improvement and ensuring alignment with strategic objectives.
Market & trend analysis
Assessing market trends and competitive landscapes, providing actionable insights that inform strategy and drive innovation.
User research
Conducting in-depth research to understand your users’ needs, behaviors, and pain points, ensuring that products and services are designed with the end-user in mind.
UX research
Evaluating user interactions with your digital platforms, identifying opportunities to enhance user experience and optimize performance.
Ethnographic research
Using ethnographic methods to provide deep insights into user behaviors and cultural contexts, informing more effective and empathetic design solutions.
Audience frameworks
Developing audience segmentation frameworks that enable targeted engagement, ensuring your messaging and services resonate with diverse user groups.
Data & analytics analysis
Analyzing data to uncover trends, inform decision-making, and provide evidence-based insights that drive business outcomes.
Feasibility studies
Conducting comprehensive feasibility studies to evaluate the viability of projects, ensuring informed investment decisions and resource allocation.
Benchmarking & scenario planning
Using benchmarking and scenario planning to assess performance against industry standards and anticipate future challenges and opportunities.